Feedback Centre

Address: Mile End Road Surgery, 29 Mile End Road, Norwich, NR4 7QX
Telephone: 01603442200
Website: www.castle-partnership.co.uk

Mile End, Tuckswood, and Gurney Surgeries

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Feedback

494 responses from the local community

Very good

5

Submitted by Anonymous 7th October 2024
Very good service

Leave a provider response
Courteous and kind staff .make you feel at ease

5

Submitted by Anonymous 7th October 2024
Minimum waiting time. Clean environment

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It would have been better if the person giving the jabs had introduced herself by name!

4

Submitted by Anonymous 7th October 2024
Efficient but not welcoming

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Very good

5

Submitted by Anonymous 7th October 2024
Efficient

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Fast service very professional staff

5

Submitted by Anonymous 7th October 2024
Very professional and helpful staff. Great service and experience

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It was very efficient and well organised

5

Submitted by Anonymous 7th October 2024
For me there was no delay in getting my vaccinations, I was seen almost as soon as I arrived, it was also friendly and welcoming.

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Bright cheerful lady who greeted me, nurse was quick and efficient

5

Submitted by Anonymous 7th October 2024
All information given , quick and very easy

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Efficient

5

Submitted by Anonymous 7th October 2024
Friendly

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I was given flu and Covid boosters at the same time but had an allergic reaction 3.5h later and had to go to A&E. my problem is that I don’t know which injection I reacted to so I will have to avoid both in future years. The rxn I had was very frightening

1

Submitted by Anonymous 7th October 2024
As above

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Very quick with pleasant helpful staff

5

Submitted by Anonymous 7th October 2024
The whole process was very efficient. I did get a horrible reaction but that was no fault of the system.

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Castle Partnership

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Very good

Courteous and kind staff .make you feel at ease

It would have been better if the person giving the jabs had introduced herself by name!

Very good

Fast service very professional staff

It was very efficient and well organised

Bright cheerful lady who greeted me, nurse was quick and efficient

Efficient

I was given flu and Covid boosters at the same time but had an allergic reaction 3.5h later and had to go to A&E. my problem is that I don’t know which injection I reacted to so I will have to avoid both in future years. The rxn I had was very frightening

Very quick with pleasant helpful staff