Castle Partnership

Feedback

• Health screening

  5

  Submitted by Anonymous 22nd July 2024

  On time, friendly, efficient and infirmative

• Reply from Castle Partnership

  Dear Patient Thank you for taking the time to leave your kind review. Caitlin Business Manager

• Blood Test Brilliant

  5

  Submitted by Brenda 10th July 2024

  Came in for a blood test today and saw lauren who was so lovely. Very gentle hands and very caring, would love to see her again in the future

• Reply from Castle Partnership

  Dear Brenda I am so pleased you were happy with the service you received from us, I will share your kind words with Lauren. Thank you Caitlin Business Manager

• Great doctor from Mile End Surgery

  5

  Submitted by Anonymous 1st July 2024

  Helped me with new medication to help me cope with day to day living

• Reply from Castle Partnership

  Dear Patient I am pleased you were happy with the treatment you received from the GP at Mile End Surgery and grateful you have taken the time to leave your kind review which I will share with the team. Caitlin Business Manager

• Had stitches removed.

  5

  Submitted by Anonymous 21st June 2024

  Beth was really friendly and efficient.

• Reply from Castle Partnership

  Dear Patient Thanks for your kind words - I have shared them with Beth! Thank you Caitlin Business Manager

• At last I felt I was being listened to

  5

  Submitted by Sandra Guy 11th June 2024

  The Doctor at Tucksford Surgery, listened, asked questions, showed interest and empathy.

• Reply from Castle Partnership

  Dear Sandra Thank you for your kind words - I have shared them with the team. Thanks Caitlin Business Manager

• Excellent

  5

  Submitted by Marny Pilch 5th June 2024

  Excellent service from GP as well as reception.

• Reply from Castle Partnership

  Dear Marny Thank you for taking the time to leave your kind review - I am really pleased to read that you are happy with our services. Caitlin Business Manager

• Very efficient and caring.

  5

  Submitted by JoanDix 13th May 2024

  Well organized and quick.

• Reply from Castle Partnership

  Dear Joan Thank you for your kind words. Caitlin Business Manager

• Friendly and efficient

  5

  Submitted by Mike Spire 13th May 2024

  Covid day was well organised

• Reply from Castle Partnership

  Dear Mike Thank you - I will share this with our vaccination lead who organises our clinics - it’ll be much appreciated. Thanks Caitlin Business Manager

• Sesmless visit, vrry eill organised.

  5

  Submitted by Anonymous 13th May 2024

  In and out very quick.

• Reply from Castle Partnership

  Dear Patient Thanks for taking the time to leave your kind feedback. It is appreciated. Caitlin Business Manager

• The staff were extremely polite and helpful.

  5

  Submitted by McEvoy 13th May 2024

  The staff dealt with injection as soon as I arrived. Can’t fault the service in any way.

• Reply from Castle Partnership

  Dear patient Thanks for your kind review - I have shared it with the whole team. Thanks Caitlin Business Manager