Castle Partnership

Feedback

• Positive appointment !

  5

  Submitted by Denise Clayton 9th April 2024

  I was able to resolve some health issues I had in the one appointment !

• Reply from Castle Partnership

  Dear Denise I’m pleased to read your positive feedback - thank you for taking the time to leave it. Thanks Caitlin Business Manager

• Shingles vaccination appointment

  5

  Submitted by Anonymous 9th April 2024

  Promptly dealt with with clear explanation of everything I needed to know. Very friendly and reassuring

• Reply from Castle Partnership

  Dear Patient Thank you for taking the time to leave your kind review - I’m pleased you were happy with the service received. Thanks Caitlin Business Manager

• Friendly staff, pleasant environment

  4

  Submitted by Neil Bowers 9th April 2024

  Friendly staff and a clean environment.

  
  
  Leave a provider response

• HRT Clinic

  5

  Submitted by Angela Nankabruce 9th April 2024

  Finally someone to listen and talk thru my symptoms and take a proactive understanding view with clear sound advice. Thank you Angela,

  
  
  Leave a provider response

• Very pleasant and profsssional

  5

  Submitted by Andrew Charalambous 21st March 2024

  Beth was helpful and thorough with my asthma review.

• Reply from Castle Partnership

  Dear Andrew Thanks for taking the time to leave your kind review - I will share this with Beth, and the whole team! Caitlin Business Manager

• Dressing for leg ulcer

  5

  Submitted by Anonymous 20th March 2024

  Very professional service and advice and dressing leg ulcer

• Reply from Castle Partnership

  Dear Patient Thank you for taking the time to write a review of our services. I’m pleased to read that you found them to be positive! Caitlin Business Manager

• Blood sugar review

  4

  Submitted by Anonymous 20th March 2024

  Had a blood sugar review & urine sample a while back. Had a call about the results.

• Reply from Castle Partnership

  Dear Patient Thanks for your review, please do get in touch to let us know what we can do to increase our services from 4* to 5* - we are always actively seeking ways to make improvements. Caitlin Business Manager

• Shingles inoculation

  5

  Submitted by Anonymous 20th March 2024

  Very efficient

• Reply from Castle Partnership

  Dear Patient I’m glad to see you have taken up the offer of your shingles vaccine and that you found the service to be so efficient. Thank you Caitlin Business Manager

• Asthma review

  5

  Submitted by Amanda Strutt 20th March 2024

  My asthma review with Beth; was lovely she is such a lovely nurse and not judgemental whatsoever

• Reply from Castle Partnership

  Dear Amanda What lovely words, thank you - I will be passing them on to Nurse Beth and sharing them with the whole practice team. Thanks Caitlin Business Manager

• Great Doctor

  5

  Submitted by Anonymous 12th March 2024

  She was warm and very thorough

• Reply from Castle Partnership

  Dear Patient I’m pleased to read that you found the doctor you saw to be warm and thorough - this is great. Thanks for taking the time to let us know. Caitlin Business Manager