Plowright Medical Centre
Telephone: 01760722797
Website: www.plowrightmedicalcentre.co.uk
Feedback
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I don't know how they could be better
31st August 2022The staff are very friendly, not abrupt. I don't usually give 5 star ratings but here I don't know what more they can do. I have been here for 45 years and I don't know how they could improve.
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Reply from Plowright Medical Centre
Thank you very much for your kind feedback. It is always great to hear that patients have a good experience at Plowright. I am pleased we have looked after you well for 45 years. Emma Pymm Practice Manager -
I am very happy with the care
31st August 2022It is good, because they know my husband has problems. I can telephone and make an appointment there and then. My husband is unwell and they are always alert. I am very happy with the care. Maybe because we are older they are more receptive. They deal with it well.
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Normally they are really good
31st August 2022Normally they are very good. They are all lovely in there. I can't fault them. It's the system that's not always so good. It is usually 5 star but a recent experience getting an appointment would only get a 1 star rating. However they did apologise and they are normally really good. it is just that one thing.
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So friendly and helpful
31st August 2022It's easy to call and get an appointment. Everyone is so friendly and helpful. I have never had a problem.
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It\'s all very good
31st August 2022It's all good. I came for an annual check. It always seems good. It's all very good.
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It's good, I'm happy
31st August 2022It's good, it's what I expect. Decisions are made and I'm happy.
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Amazing
31st August 2022They are really good. I always get through and I always get an appointment either here or at Necton. They always do their best to accommodate you. I have never had anything like it before. It is much better than my previous surgery in Essex. We are constantly stunned and amazed at the ease at which they deal with everything. Everything gets seen to speedily and efficiently.
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Reply from Plowright Medical Centre
Thank you very much for your praise of our efficiency. Our staff pride themselves with dealing with requests and queries as quickly and efficiently as possible. They all work hard to give our patients a good service, it is pleasing to hear that it does not go unnoticed. Thank you for taking the time to share your experience with the Healthwatch team. Emma Pymm Practice Manager -
Kind and understanding
31st August 2022The doctor was kind, understanding and didn't rush us in and out. Occasionally the doctors run over resulting in longer wait times.
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First rate
31st August 2022First rate as always. Always a top star rating. I've never had a problem.
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They respond very quickly to your requests
31st August 2022They are very good at making appointments and they respond very quickly to requests. When I get in they are very good. The nurse sometimes refers me to the doctor. The only negative is each visit I have to explain again and again.
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