East Coast Community Healthcare C.I.C.

Feedback

• On the ball

  5

  Submitted by Collected by Healthwatch Norfolk staff 4th May 2022

  I attend the physio and it's very very good. The guy knew what was wrong, he was really on the ball.

• Reply from East Coast Community Healthcare C.I.C.

  Thank you so much for your positive feedback. Our staff try to provide the best possible care to our patients and they really appreciate it when they really appreciate it when patients, friends or relatives let them know they are doing a good job. Your feedback will be sent to the service management.

• Very helpful

  5

  Submitted by Collected by Healthwatch Norfolk staff 4th May 2022

  I come weekly to see the district nurse, it's brilliant, really good. She knows what she's doing and is really helpful.

• Reply from East Coast Community Healthcare C.I.C.

  Thank you so much for your positive feedback. Our staff try to provide the best possible care to our patients and they really appreciate it when they really appreciate it when patients, friends or relatives let them know they are doing a good job. Your feedback will be sent to the service management.

• Everything is explained to me

  5

  Submitted by Collected by Healthwatch Norfolk staff 4th May 2022

  This is my second time attending the leg clinic and they're very good. Everything is explained to me and they tell you what the options are.

• Reply from East Coast Community Healthcare C.I.C.

  Thank you so much for your positive feedback. Our staff try to provide the best possible care to our patients and they really appreciate it when they really appreciate it when patients, friends or relatives let them know they are doing a good job. Your feedback will be sent to the service management.

• Very friendly and helpful

  5

  Submitted by Feedback collected by Healthwatch Norfolk staff 3rd May 2022

  I saw the physio and Occupational Therapist today and they were both very good. We did not have to wait and they were very friendly and helpful. I am usually seen at home but because I needed to be weighed we had to come here today. It's okay but less convenient as I rely on others to bring me.

  
  
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• I have been treated very well

  5

  Submitted by Feedback collected by Healthwatch Norfolk staff 3rd May 2022

  I have been visiting for a long time now and I have always been treated very well. All the staff are good, the receptionist and all the other staff. I was seen by Angela today and she is excellent.

  
  
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• Excellent every time

  5

  Submitted by Collected by Healthwatch Norfolk staff 28th March 2022

  I've been coming for podiatry for nearly a year now. It's very good. Helpful staff who do a good job. It's excellent every time.

• Reply from East Coast Community Healthcare C.I.C.

  Thank you so much for your positive feedback. Our staff try to provide the best possible care to our patients and they really appreciate it when they really appreciate it when patients, friends or relatives let them know they are doing a good job. Your feedback will be sent to the service management.

• Good as always

  5

  Submitted by Collected by Healthwatch Norfolk staff 24th March 2022

  I come along for the leg clinic, which I use regularly. It's always good, I'm treated properly, the staff are respectful and it's a good service.

  
  
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• It's made a difficult experience much easier.

  5

  Submitted by Collected by Healthwatch Norfolk staff 24th March 2022

  I've been coming to the ulcer clinic 2 times a week, and before I was mobile enough the nurses would come out to my home. The staff are nice and friendly and make me feel comfortable, it's made it all much easier.

• Reply from East Coast Community Healthcare C.I.C.

  Thank you so much for your positive feedback. Our staff try to provide the best possible care to our patients and they really appreciate it when they really appreciate it when patients, friends or relatives let them know they are doing a good job. Your feedback will be sent to the service management.

• Physiotherapy group.

  5

  Submitted by Feedback collected by Healthwatch Norfolk staff 22nd March 2022

  It was my first visit today and the session was very informative and helpful. I was able to attend today because of a cancellation.

• Reply from East Coast Community Healthcare C.I.C.

  Thank you so much for your positive feedback. Our staff try to provide the best possible care to our patients and they really appreciate it when they really appreciate it when patients, friends or relatives let them know they are doing a good job. Your feedback will be sent to the service management.

• Back Clinic, Shrublands Health Centre

  5

  Submitted by Feedback collected by Healthwatch Norfolk staff 22nd March 2022

  Really good service, very welcoming. The session was very informative and very helpful. The location is good with free parking. Not too far for me to come and easy to walk from car to the clinic.

  
  
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