Feedback

  • Reply from Heacham Group Practice

    Thank you for your feedback . I am sorry to hear of your experiences at the Practice . It would be useful to follow some of your concerns with you . Can I ask you to contact me so we can see what happened with you journey though the Practice . I look forward to hearing form you Lucy Woodall
  • Reply from Heacham Group Practice

    Thank you for your feedback
  • Reply from Heacham Group Practice

    Thank you for your feedback .
  • Reply from Heacham Group Practice

    Thank you for your feedback . I am sorry to hear of the difficulties you had with getting an appointment at the Surgery . If you would like to contact me at the Practice , I would be happy to see how we can help you . Can I thank you again for your feedback . Lucy Woodall
  • Reply from Heacham Group Practice

    Thank you for your feedback . I am sorry to hear of your recent experience at the Practice . It would be useful so I can provide feedback to the relevant staff that I can speak to you regards your recent experience. Again thank you for taking the time to share with us your concerns . Look forward to hearing form you . Lucy Woodall
  • Reply from Heacham Group Practice

    Hello I am obviously very concerned to review your concerns . Can I ask you as a matter of urgency to contact me so I can look into this matter for you . Thank you Lucy Woodall
  • Reply from Heacham Group Practice

    Thank you for your feedback , I am sorry to hear of your problems at the Practice . Can I ask you to contact me and I would be happy to look into this matter . Can I thank you for bringing this matter to my attention Lucy Woodall
  • Reply from Heacham Group Practice

    Hello I am very sorry to hear of your experience. There have been long waiting times during and post Pandemic for referrals . If you would like to contact me at the Practice , I would be happy to investigate this matter further . regards Lucy Woodall
  • Reply from Heacham Group Practice

    Thank you for your feedback . I am sorry to hear of your recent experience . We are experiencing very high demand for our services at present and are constantly looking to see how we can manage the current demand post pandemic . If you would like to contact me at the Practice , I would be happy to discuss this further with you . We offer on the day appointments if you are not able to wait for an advance appointment .Can I thank you for your feedback Lucy Woodall
  • Reply from Heacham Group Practice

    Thank you for your feedback , I am sorry to hear of your recent experience at the Practice . So I can investigate this matter fully , please contact me at the Practice . Can I thank you for bringing this matter to my attention .