Martham Health Centre

Feedback

• I've lost the use of my finger

  1

  Submitted by Anonymous 18th July 2017

  I have a trigger finger which got locked in place, so I visited my local GP. They told me that it would unlock with some ibuprofen. After 2 weeks of taking the medicine nothing changed. I went back and was finally referred to the doctors at the hospital where I was shocked to be told that I should have been immediately transferred to the hospital. The doctor said that their was little they could do for me now. I've lost nearly all mobility in the finger. The hospital doctor gave me a referral to a physiotherapist. When I showed up, the staff said that I couldn't attend as I had a self referral sheet. I had to wait 2 months to go back to the hospital to get a referral to the physiotherapist.

• Reply from Martham Health Centre

  Thank you very much for taking the time to provide us with your feedback . Our sincere apologies that we haven't replied to this sooner. We are sorry to learn that you have encountered issues with the practice. I hope this has now been resolved. Kind Regards Practice Operations Manager Coastal Villages Practice

• Excellent

  5

  Submitted by Anonymous 5th April 2017

  All the staff are extremely helpful and if it's not a serious problem it can sometimes be sorted with a phone call.

• Reply from Martham Health Centre

  Thank you very much for your positive feedback and support. Our sincere apologies that we haven't replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice