Castle Partnership

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• Fast, efficient, friendly procedure

  5

  Submitted by Richard Martin 19th October 2023

  Laura and friendly and courteous and delivered a professional procedure within minutes of me calling the surgery. I did broach the idea that their monthly remuneration package might be burgeoned accordingly.

• Reply from Castle Partnership

  Dear Patient Thank you so much for your kind words. I have passed this on personally to Laura, who is a much valued member of our team. Thank you again Caitlin Business Manager

• Jab in arms

  5

  Submitted by Keith 18th October 2023

  So nice to have humour from everyone. No fuss, in, done & out.

• Reply from Castle Partnership

  Dear Keith Thank you for your kind words! We have enjoyed hosting our clinics. Thank you Caitlin Business Manager

• Flu/covid vaccines

  5

  Submitted by Anonymous 17th October 2023

  Pleasant reception fast treatment very good

• Reply from Castle Partnership

  Dear patient I’m so pleased to hear you were impressed with our service, thank you for taking the time to let us know. Caitlin Business Manager

• Super quick innoculation

  5

  Submitted by Andrew 17th October 2023

  A happy experience with cheerful people.

• Reply from Castle Partnership

  Dear Andrew Thank you for taking the time to leave your kind review, I’m pleased our team members were cheerful! Thanks Caitlin Business Manager

• Flu Vaccination

  5

  Submitted by Anonymous 17th October 2023

  Warm welcome from volunteers in and out less than five minutes excellent service

• Reply from Castle Partnership

  Dear Patient Thank you for taking the time to leave your kind words. Caitlin Business Manager

• Flu and Covid Vaccines: Excellent experience

  5

  Submitted by Stuart and Marigold Penkett 17th October 2023

  We were invited to have our vaccinations sooner than expected and we arrived early and went straight into the room and were met by very friendly and professional staff. Dr Badrinth asked a few questions and we were quickly vaccinated in both arms.

• Reply from Castle Partnership

  Dear Stuart & Marigold Thank you for your kind words. I will share them with the whole Team. Thanks Caitlin Business Manager

• Mrs Dodds Practice Nurse

  5

  Submitted by Carolyn Brown 16th October 2023

  Our three year old had his preschool vaccinations and flu spray with the Practice Nurse Mrs Dodds this morning and she was absolutely amazing, so kind, friendly and reassuring and made it a lovely experience for us! Thank you so much for being so wonderful :)

• Reply from Castle Partnership

  Dear Carolyn Thank you so much for leaving your kind review! I will be sure to show Nurse Dodds, she will be very pleased. Thank you Caitlin Business Manager

• Perfect service on the day

  4

  Submitted by Gerry Virgo 16th October 2023

  Efficient, effective & kind on the day. Access to appointments involved 3 failed txt invitations which would not open. A phone call to the surgery was required.

• Reply from Castle Partnership

  Hi Gerry Thanks so much for taking the time to leave your review and kind words. I’m sorry to hear the text link didn’t work - if you have any time, please do give us a call or pop in and ask for myself or Laura and we will take a look if we can see why this hasn’t worked for you! Thanks Caitlin Business Manager

• Very efficient and quick

  5

  Submitted by Anonymous 16th October 2023

  No que and friendly staff to

• Reply from Castle Partnership

  Dear patient That’s great news - thanks for leaving your review! Caitlin Business Manager

• Flu Jab

  5

  Submitted by Anonymous 16th October 2023

  Was in surgery and out again in less than 5 minutes. Friendly helpful staff and very efficient.

• Reply from Castle Partnership

  Dear patient I’m pleased to read you found our services to be efficient and well run! Thank you Caitlin Business Manager