Castle Partnership

Feedback

• Perfect service on the day

  4

  Submitted by Gerry Virgo 16th October 2023

  Efficient, effective & kind on the day. Access to appointments involved 3 failed txt invitations which would not open. A phone call to the surgery was required.

• Reply from Castle Partnership

  Hi Gerry Thanks so much for taking the time to leave your review and kind words. I’m sorry to hear the text link didn’t work - if you have any time, please do give us a call or pop in and ask for myself or Laura and we will take a look if we can see why this hasn’t worked for you! Thanks Caitlin Business Manager

• Very efficient and quick

  5

  Submitted by Anonymous 16th October 2023

  No que and friendly staff to

• Reply from Castle Partnership

  Dear patient That’s great news - thanks for leaving your review! Caitlin Business Manager

• Flu Jab

  5

  Submitted by Anonymous 16th October 2023

  Was in surgery and out again in less than 5 minutes. Friendly helpful staff and very efficient.

• Reply from Castle Partnership

  Dear patient I’m pleased to read you found our services to be efficient and well run! Thank you Caitlin Business Manager

• Great experience

  5

  Submitted by Anonymous 16th October 2023

  Had my Covid and flu jab Although a little early I was seen immediately.

• Reply from Castle Partnership

  Dear Patient Thank you for taking the time to leave your kind words, I will share them with the whole Team! Thank you Caitlin Business Manager

• Very organised

  5

  Submitted by Lorraine Chiarotti 16th October 2023

  We were both in and out in 5 minutes

• Reply from Castle Partnership

  Dear Lorraine That’s great to read! Thank you Caitlin Business Manager

• Covid/flu vaccination.

  5

  Submitted by Kenneth Bowyer 16th October 2023

  Professional, efficient and friendly.

• Reply from Castle Partnership

  Dear Kenneth Thank you, I’ll share this with our team. Caitlin Business Manager

• Flu and covid vaccine

  5

  Submitted by Anonymous 16th October 2023

  It was quick, efficient and friendly. Staff took the time to explain exactly what would happen with the vaccines, and gave a brief after-care plan.

• Reply from Castle Partnership

  Dear Patient I’m so pleased to read that you had such a good experience. Our team worked hard on the day and also behind the scenes planning the clinic. They will appreciate the feedback. Thank you Caitlin Business Manager

• Covid/Flu vaccination

  5

  Submitted by Anonymous 16th October 2023

  Tip top. Friendly, efficient. No waiting!

• Reply from Castle Partnership

  Dear Patient That’s great to hear! We worked extremely hard to ensure our patients received a good service and it’s so pleasing to read when it’s been appreciated. Thanks Caitlin Business Manager

• Brilliant attitude from all

  5

  Submitted by Robert Davis 16th October 2023

  From arriving at the surgery we were in and out within 10mins

• Reply from Castle Partnership

  Dear Robert Fantastic - I’m pleased you were happy with the service. Thank you Caitlin Business Manager

• Flu and covid jab

  5

  Submitted by Jill Chapman 16th October 2023

  Quick and well organised

• Reply from Castle Partnership

  Dear Jill Thank you for taking the time to leave your kind words. Thank you Caitlin Business Manager