Castle Partnership

Feedback

• Great experience

  5

  Submitted by Anonymous 16th October 2023

  Had my Covid and flu jab Although a little early I was seen immediately.

• Reply from Castle Partnership

  Dear Patient Thank you for taking the time to leave your kind words, I will share them with the whole Team! Thank you Caitlin Business Manager

• Very organised

  5

  Submitted by Lorraine Chiarotti 16th October 2023

  We were both in and out in 5 minutes

• Reply from Castle Partnership

  Dear Lorraine That’s great to read! Thank you Caitlin Business Manager

• Covid/flu vaccination.

  5

  Submitted by Kenneth Bowyer 16th October 2023

  Professional, efficient and friendly.

• Reply from Castle Partnership

  Dear Kenneth Thank you, I’ll share this with our team. Caitlin Business Manager

• Flu and covid vaccine

  5

  Submitted by Anonymous 16th October 2023

  It was quick, efficient and friendly. Staff took the time to explain exactly what would happen with the vaccines, and gave a brief after-care plan.

• Reply from Castle Partnership

  Dear Patient I’m so pleased to read that you had such a good experience. Our team worked hard on the day and also behind the scenes planning the clinic. They will appreciate the feedback. Thank you Caitlin Business Manager

• Covid/Flu vaccination

  5

  Submitted by Anonymous 16th October 2023

  Tip top. Friendly, efficient. No waiting!

• Reply from Castle Partnership

  Dear Patient That’s great to hear! We worked extremely hard to ensure our patients received a good service and it’s so pleasing to read when it’s been appreciated. Thanks Caitlin Business Manager

• Brilliant attitude from all

  5

  Submitted by Robert Davis 16th October 2023

  From arriving at the surgery we were in and out within 10mins

• Reply from Castle Partnership

  Dear Robert Fantastic - I’m pleased you were happy with the service. Thank you Caitlin Business Manager

• Flu and covid jab

  5

  Submitted by Jill Chapman 16th October 2023

  Quick and well organised

• Reply from Castle Partnership

  Dear Jill Thank you for taking the time to leave your kind words. Thank you Caitlin Business Manager

• Seen quickly

  5

  Submitted by Elizabeth Parker 16th October 2023

  Was given full explanation of what was happening and what to expect after

• Reply from Castle Partnership

  Dear Elizabeth I’m pleased to read that you had a good experience. I will share this with our team. Thanks Caitlin Business Manager

• Booster and flu jabs

  5

  Submitted by Terence Wooller 16th October 2023

  Staff were friendly, helpful, informative and efficient ... what more could you want

• Reply from Castle Partnership

  Dear Terence That’s fabulous - thank you! I will share your kind words with all of the team. Thanks Caitlin Business Manager

• Prompt, efficient and friendly

  5

  Submitted by Paul Clasper 16th October 2023

  I arrived on time and was dealt with immediately. Staff were friendly and explained the process clearly. No pain, good humoured and an overall comfortable experience.

• Reply from Castle Partnership

  Dear Paul I’m so pleased to read of your good experience. There’s a lot of work that goes into planning the clinics, and I’m pleased the team were still in good humour during them! Thank you Caitlin Business Manager