Castle Partnership

Feedback

• Combined flu and covid vaccine

  5

  Submitted by Karen Wright 10th October 2023

  Very organised. In and out in less than 5 minutes

• Reply from Castle Partnership

  Dear Karen Thanks for taking the time to leave your kind words! Caitlin Business Manager

• Friendly and helpful staff. Efficient.

  5

  Submitted by Anne Shelly 10th October 2023

  Friendly and helpful staff. Efficient

• Reply from Castle Partnership

  Dear Anne Thank you for taking the time to leave us feedback, I’m pleased to see you were happy with the service you received. Thanks Caitlin Business Manager

• Friendly, professional and efficient

  5

  Submitted by Ann Mann 10th October 2023

  Went for Covid and flu jab

• Reply from Castle Partnership

  Dear Ann Thank you for your kind words, it is appreciated by all of our team. Thanks Caitlin Business Manager

• Lovely friendly greeting

  5

  Submitted by Rosemary Mackie 10th October 2023

  Everything on time, excellent organisation, friendly people greeting us and great staff administering the 'jabs'.

• Reply from Castle Partnership

  Dear Rosemary Thanks for your kind review of our vaccination clinic - it is much appreciated by all involved. Thanks Caitlin Business Manager

• Very organised

  5

  Submitted by Patricia Timewell 10th October 2023

  Went for my flu & Covid jabs. Was very organised - straight in, done & out. Very quick.

• Reply from Castle Partnership

  Dear Patricia Thanks for your kind words, I’m pleased to hear you were satisfied with the service received. Thank you Caitlin Business Manager

• Flu/covid vaccination

  5

  Submitted by Dugald Ferguson 10th October 2023

  Incredibly efficient. I walked in, waited barely two minutes, was vaccinated and ushered out. All staff were pleasant and helpful. Couldn’t fault it if I wanted to. But then, I’ve always been impressed by the service and staff at the three Castle Partnership practices I’ve attended for various reasons over the last four years since I joined the Mile End Surgery.

• Reply from Castle Partnership

  Dear Dugald Thank you so very much for your extremely kind review of our clinic and services as a whole. I have shared this feedback with the entire team and it is much appreciated. Thank you Caitlin Business Manager

• Efficient and swift

  5

  Submitted by Alistair Mackie 10th October 2023

  Very well organised and prompt service.

• Reply from Castle Partnership

  Dear Alistair Thanks for taking the time to leave your review of our services - I'm pleased to see you found them to be well organised! Thanks Caitlin Business Manager

• Quick and efficient

  5

  Submitted by Sandra Murray Young 10th October 2023

  No queuing and staff were friendly and efficient.

• Reply from Castle Partnership

  Dear Sandra Thank you for taking the time to submit your feedback - I’m glad you found the service efficient and the staff to be friendly! Thank you Caitlin Business Manager

• Flu and COVID Jabs

  5

  Submitted by Paul Dickson 10th October 2023

  Very well organised, friendly and professional.

• Reply from Castle Partnership

  Dear Paul Thank you very much for your kind words! I have shared them with all of our team. Thanks Caitlin Business Manager

• Day morning!!

  5

  Submitted by Anonymous 10th October 2023

  Very pleasant staff and whole process took only minutes with very little waiting time.

• Reply from Castle Partnership

  Dear patient Thank you very much for taking the time to leave us your kind feedback. Caitlin Business Manager