North Caister Medical Centre
Telephone: 01493 720 618
Website: www.coastalvillages.nhs.uk/
This surgery is part of Coastal Villages
Feedback
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Fantastic
26th November 2024Fantastic. They're wonderful to me, I can't fault them at all. I'm very lucky.
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites -
Friendly and efficient
26th November 2024No complaints at all. Service is quite good. I see the nurse twice a week. They're friendly and efficient.
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites -
Always good
26th November 2024It's always good. I can usually get an appointment and they do what they need to do. Efficient.
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites -
Can't always get an appointment
26th November 2024It'd be nice if you can get an appointment if you want one. You have to ring at 8 but can't always get one. It's frustrating.
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your feedback. I am sorry to learn you have encountered issues when trying to book an appointment. We have pre bookable and book on the day appointments available. If you would like us to investigate the issues raised, please contact the Site Lead at our North Caister Surgery. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites -
Nice staff
26th November 2024They're brill. They don't panic, the service is really good once you get in. Very nice staff.
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites -
Very patient
26th November 2024They've been brilliant. I'd not got an appointment because I couldn't get through on the phone so I came in to make one. They're very patient and the doctors are great.
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your feedback. I am sorry to learn you have encountered difficulties in trying to contact us for an appointment, we will be changing our telephone system soon. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites -
Easy access and efficient staff
18th November 2024It's good. Easy access and efficient staff. It would be good to sort out the inside door though, it doesn't open with a button.
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your feedback. I will pass the information to the Estates Manager in regard to the inside door button not working. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites -
Fantastic
13th November 2024It's fantastic. No problems with it at all. They're so friendly and helpful. They try to get you in quickly but there's just too many patients. I'm happy with things here though
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites -
Working well
13th November 2024Very good, I put a prescription in today and I can get it tomorrow which is good. I think things are working as they should.
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites -
Seen very quickly
13th November 2024They're good, I was seen within an hour of calling up. The doctor was very nice.
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Reply from North Caister Medical Centre
Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites