Hemsby Medical Centre

Feedback

• Very Good Surgery

  5

  Submitted by Collected by Healthwatch Norfolk Staff 16th October 2023

  It's a very good surgery this one. They always fit me in. It works well for me.

• Reply from Hemsby Medical Centre

  Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

• Great Service

  5

  Submitted by Collected by Healthwatch Norfolk Staff 16th October 2023

  I really like everyone here. It's a great service. No complaints from me at all!

• Reply from Hemsby Medical Centre

  Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

• Brilliant!

  5

  Submitted by Collected by Healthwatch Norfolk Staff 16th October 2023

  I they're fantastic. They're brilliant, the whole lot of them. We are very lucky to have this place.

• Reply from Hemsby Medical Centre

  Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

• Excellent Care

  5

  Submitted by Collected by Healthwatch Norfolk Staff 16th October 2023

  I came in for an appointment today and my husband came in with me. He's been having some foot problems so the doctor took a look at it. Excellent care. I've never had any trouble with them. I think the dispensary is very very good.

• Reply from Hemsby Medical Centre

  Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the Hemsby team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

• Always Here For Me

  5

  Submitted by Collected by Healthwatch Norfolk Staff 16th October 2023

  I've not had any problems with this place. I always get what I come in for. They're always here for me. The only thing I'd improve is the parking - it's awful trying to park here.

• Reply from Hemsby Medical Centre

  Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. I am sorry to learn you have difficulties in parking at the surgery. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

• Everything is great

  5

  Submitted by Collected by Healthwatch Norfolk staff 16th October 2023

  It's brilliant. The doctors, receptionists and nurses are all good and it's great to be able to get same day appointments.

• Reply from Hemsby Medical Centre

  Dear Patient Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

• Doctors visit 28/09/2023

  5

  Submitted by Peter Holley 29th September 2023

  Booked an appointment in the morning with reception for the afternoon, I was seen on time by Dr Ghosh and was given diagnosis and medication minutes later. In this day and age where everyone moans for the slightest thing, I would just like to say thanks to our practice for a prompt response and service.

• Reply from Hemsby Medical Centre

  Dear Mr Holley Thank you very much for taking the time to leave us such positive feedback, I will share this with the team who will be very pleased. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites

• One shot wonder

  5

  Submitted by Anonymous 4th August 2023

  I am normally very difficult to get blood out of. It has taken up to nine attempts in the past. Today, Amy at Hemsby did it at the first attempt and it was almost painless! Amy joins Maria in my 'One shot wonder' club. Well done ladies, you are truly stars. Thank you

• Reply from Hemsby Medical Centre

  Dear Patient Thank you very much for taking the time to leave us such positive feedback. Amy and Maria will be pleased to hear this and I will also share it with the practice team. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites The Coastal Partnership

• Maria

  5

  Submitted by Peter Gardner 6th June 2023

  I had a blood test taken by Maria today. Normally it can take up to 9 attempts to get blood from me but Maria managed to extract blood at the first attempt. This is the fourth time in a row that Maria has succeeded in getting the blood at first attempt. Well done Maria, you are a credit to the practice.

• Reply from Hemsby Medical Centre

  Good afternoon Thank you very much for taking the time to leave us such positive feedback. I will share this with Maria and the practice team. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites The Coastal Partnership

• Staff at Hemsby surgery

  5

  Submitted by Damien mulligan 23rd January 2023

  I had cause to attend Hemsby surgery on Friday the 20th of January my appointment was with krishna I arrived at 1415 for a 1430 appointment I was seen straight away and had an ECG with I believe amy the nurse she was very friendly and reassuring after my ecg krishna saw me straight away and discussed the ecg with me he also was very reassuring and helpful he said he would need some blood tests and instead of making an appointment amy offered to do them straight away again a fantastic procedure I asked krishna to look at something scale on the back of my legs he diagnosed excma and prescribed cream which was delivered today I have to pass on my sincere thanks to all at Hemsby surgery fir making my visit an excellent day I was in and away whitin 30 minutes thank you krishna and amy

• Reply from Hemsby Medical Centre

  Good afternoon Thank you very much for taking the time to leave us such positive feedback. I will share this with the practice team. Kind Regards Sarah-Jane Practice Operations Manager for the 4 Coastal Sites The Coastal Partnership