Feedback



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  • Reply from Oak Street Medical Practice

    Dear Patient, Thank You so much for taking the time to give us your kind feedback about our staff and the standard of service you have experienced. These comments will be highlighted to the Team. Despite incredibly difficult circumstances, our staff are working as hard as they can to provide the service our patients deserve, and so, when we receive such positive feedback and appreciation, it is excellent for their morale. Kind regards, Dr Salah A. Hamid
  • Reply from Oak Street Medical Practice

    Dear patient, thank you so much for taking the time to give your kind and generous feedback for our highly valued member of staff Annie (PS: She is a Physician Associate and not a Doctor). Your feedback will be highlighted to her. Best Wishes, Dr Salah A Hamid
  • Reply from Oak Street Medical Practice

    Dear Patient, Thank you so much for taking the time to give your kind and generous feedback for our highly valued member of staff Annie (Physician Associate). Your feedback will be highlighted to her. Best Wishes, Dr Salah A Hamid
  • Reply from Oak Street Medical Practice

    Dear Patient , Welcome to Oak Street Medical Practice and Thank You so much for taking the time to give us your kind feedback about our staff and the standard of service you have experienced. These comments will be highlighted to the Team. Despite incredibly difficult circumstances, our staff are working as hard as they can to provide the service our patients deserve, and so, when we receive such positive feedback and appreciation, it is excellent for their morale. Kind regards, Dr Salah A. Hamid
  • Reply from Oak Street Medical Practice

    Thank you so much for taking the time to give your kind and generous feedback for our highly valued member of staff Annie (Physician Associate). Your feedback will be highlighted to her. Best Wishes, Dr Salah A Hamid
  • Reply from Oak Street Medical Practice

    Dear Patient, I am sorry to hear that you are dissatisfied with the service you have received at Oak Street Medical Practice. Unfortunately, because you are anonymous I am unable to investigate the details of your reported encounter, to find out what could have been done to help you more. If you would like to contact me, or our practice manager Mrs Elaine Howell, at Oak Street Medical Practice, in confidence, we would be happy to investigate this further for you. You can also contact the practice if you wish to book another double appointment. Kind regards, Dr S. A. Hamid
  • Reply from Oak Street Medical Practice

    Dear Laura, thank you so much for taking the time to give your kind and generous feedback for our highly valued member of staff Annie (Physician Associate). Your feedback will be highlighted to her. Best Wishes, Dr Salah A Hamid
  • Reply from Oak Street Medical Practice

    Dear patient, thank you so much for taking the time to give your kind and generous feedback for our highly valued member of staff Annie, who is a Physician Associate (PA) and not a mental health nurse. Your feedback will be highlighted to her. Best Wishes, Dr Salah A. Hamid
  • Reply from Oak Street Medical Practice

    Dear Patient, I am glad to hear that you have no issues with our practice, but I am sorry to hear that you are dissatisfied that one of our doors has been closed. The situation you are describing is not due to Covid. All our doors are open, apart from the door fronting Mandela Close, which has been malfunctioning and currently waiting to be replace. We hope this will be done by the end of this month. Kind regards, Dr S. A. Hamid