Ormesby Village Surgery

Feedback

• Getting an appointment can be difficult

  4

  Submitted by Anonymous 18th November 2015

  Could do with more doctors so can get an appointment. Would like to see the same doctor. Seen four different doctors and have to explain the same problem time after time. Doctor would not come out which is hard with the problem I have which I find difficult.

• Reply from Ormesby Village Surgery

  Thank you very much for taking the time to leave us feedback. We are sorry to learn that you experienced issues with the practice. We hope these issues were resolved. Our sincere apologies that we haven't replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice

• Staffing

  5

  Submitted by Anonymous 18th November 2015

  Permanent female doctor would be nice.

• Reply from Ormesby Village Surgery

  Thank you very much for taking the time to leave your feedback. Our sincere apologies that we haven\'t replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice

• Parking very limited

  5

  Submitted by Anonymous 18th November 2015

  Not happy about parking in the road.

• Reply from Ormesby Village Surgery

  Thank you very much for taking the time to leave your feedback. Our sincere apologies that we haven't replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice

• Overall very happy

  4

  Submitted by Anonymous 18th November 2015

  Waiting area is too hot.

• Reply from Ormesby Village Surgery

  Thank you very much for taking the time to leave your positive feedback. We are sorry to learn that you found the waiting area too hot. We hope this issue has been resolved. Our sincere apologies that we haven't replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice

• I'm happy with the service here

  5

  Submitted by Anonymous 18th November 2015

  I often come here for a follow up and have an ECG and then see the doctor afterwards which is very good doing it all at once.

• Reply from Ormesby Village Surgery

  Thank you very much for your positive feedback and support. Our sincere apologies that we haven\'t replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice

• I'm very happy here

  5

  Submitted by Anonymous 18th November 2015

  The service is good but it's just the car park that is an issue.

• Reply from Ormesby Village Surgery

  Thank you very much for your positive feedback and support. We are sorry to learn that you had an issue with car parking. We hope this issue was resolved. Our sincere apologies that we haven't replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice

• It's just the appointment booking system

  4

  Submitted by Anonymous 18th November 2015

  There's no pre booking for the next day. Other than that, I'm happy.

• Reply from Ormesby Village Surgery

  Thank you very much for taking the time to leave your feedback. We are sorry to learn that you encountered problems when trying to book an appointment. Our sincere apologies that we haven\'t replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice

• I'm happy with the surgery here

  4

  Submitted by Anonymous 18th November 2015

  I have no complaints.

• Reply from Ormesby Village Surgery

  Thank you very much for your positive feedback and support. Our sincere apologies that we haven\'t replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice

• More calming music for the environment

  5

  Submitted by Anonymous 18th November 2015

  Specifically for patients are stressed. Doctors are excellent.

• Reply from Ormesby Village Surgery

  Thank you very much for taking the time to provide your positive feedback. Our sincere apologies that we haven't replied to this sooner. Kind Regards Practice Operations Manager Coastal Villages Practice