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Latest Feedback
Nhs how it should be
“ I had my mum stay with me as she was unwell , she wasn’t getting any better and I couldn’t get her back to her Gp so i called parish fields my Gp surgery. From the receptionist who guided me through... ”
I am main carer for my mother they came in to support me
“ I was referred to Carers matter to give me a break as I am my mums main carer. They have been amazing even though my mother refused the assessment it was nice to feel that somebody cared about me havi... ”
Since AI bot implemented the surgery became unapproachable
“ I tried to book an appointment for my daughter via Anima for three days! I don’t know if the fault lies with the Anima system itself—specifically its design—or with the people responding to my repeate... ”
WORST EVER
“ Attended 15minutes before appt time to ensure on time and not late , seen 25 minutes after appt time by junior doctor No apology for lateness , poor communication skills , made me feel very uncomfor... ”
Poor handled matter
“ Poorly handled dispute I get tht they have to be in partial but this surgery is becoming a joke and the bot Ai is annoying ”
although had palpitations on friday was advised to ring at 8.30 monday
“ as above summery ”
