Latest Feedback
Reception staff are very helpful
“ It's very good, the reception staff are very helpful and if you come down at 8am you get an appointment. If you phone you are already a high number in the queue, so it is easier to just come down. The... ”
Doctors are excellent
“ It's brilliant, the doctors are excellent. Dr Shaikh and Dr Nair are out of this world. They are absolutely brilliant. I would give it six out of five if I could. I have no problems whatsoever ”
Polite and cooperative
“ It's very good. There is the odd occasion where you can't get appointments but they're usually polite and cooperative. The reception will help if they can help. I don't like the phone appointments, I... ”
Got to change appointment system
“ As soon as you phone at 8am there's 15 people in front of you, then when you do get an answer they tell you they're fully booked. You can understand why people go to A&E which is pushing the problem o... ”
Receptionist are very good
“ I think the receptionists are very good. It's pretty good overall. Once the receptionist forgot to sign me in and I had to wait for a long time. I noticed people who arrived later were going in befor... ”
Good staff, difficult system
“ You have to ring at 8am and if you don't get an appointment you have to call back at 1pm or the next day at 8 again. I don't understand how you call at 8am and there's already people in front of you.... ”
