Health Watch Norfolk Share Your Feedback Banner

Latest Feedback

- 5 Stars

I feel that the nurse practitioner I saw saved my life

They are absolutely excellent. I had a very quick referral a couple of years ago and have had ongoing care in the surgery since then. I feel that the nurse practitioner I saw saved my life, really. Th...

- 5 Stars

The care that I receive is 100%!

It's fine. Always good. All the staff are helpful, quick, and never make me feel like I'm wasting their time. The care that I receive is 100%!

- 4 Stars

The nurse has been great for me

I find the nurse great and I've always been able to see her when I need. I can usually get an appointment when I need. The nurse has been great for me.

- 5 Stars

I can't fault them

They are pretty good. I've got no problem with them other than how they've changed the prescriptions. It's all online now and that's no good for people my age. I try to use paper! Other than that, I c...

- 3 Stars

Andi is a waste of time

Andi (the AI receptionist) is a waste of time, it gets your details wrong and you end up going round and round, the surgery asks you to contact them and then you get through to Andi who asks what the...

- 2 Stars

It's difficult to get an appointment

The people are lovely once you get in, but it's difficult to get an appointment or to get people to understand our needs. It's impossible to get an appointment in good time. It's always a triage appoi...