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Latest Feedback
Receptionist Attitude
“ Today was the 2nd time I’ve phoned the practice in the last few months, the receptionist who answers the phone has the worst attitude going! They blunt, rude, even go as far as feel like phoning is an... ”
Appointment System Unfair
“ The appointment system is phone at 8 am or 1 pm or call in person to the surgery at 8 am or 1 pm. This is not fair to patients who are elderly, disabled and not able to drive. By the time the less abl... ”
Average
“ I find the fact that you can’t even speak to a doctor let alone get a non urgent appointment for 3 weeks very frustrating. I needed a sick note for work and was informed that you need to see a clinic... ”
Waiting for scan results & on going treatment.
“ Getting the results after a scan seems to be taking far longer than it should. As a frequent outpatient to two different departments they are both similar. Generally it takes more than six weeks to ge... ”
Thanks for fast reaction
“ I was in a lot of pain and needed two extractions. Dilan was very professional, reassuring, and made the whole process much easier than I expected. Both extractions were completed smoothly with no com... ”
Visits to A and E
“ We have used the A and E department on three occasions over the last two years one requiring an ambulance. There was a wait but the service was very good with excellent on going care We do not own... ”