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Latest Feedback
You can't get through to the surgery
“ I've been referred back to the surgery from Orthopaedics but you can't get through to the surgery. You call up at 8am and you're already 20th in the queue! When you do finally get through you have to... ”
You can never get to see a doctor
“ You can never get to see a doctor. I have seen an associate doctor but they couldn't do anything. I fell over recently and the surgery sent me to the falls clinic, which I don't need. I just fell up t... ”
They didn't want to know
“ A few weeks ago I had a fall and I don't know what it was but afterwards I had a terrible rash around my side. I just happened to have a blood test booked in at the surgery so when I was there I asked... ”
They hate disabled people
“ Wow! What abysmal service. I thought my last GP practice was awful, but this takes the biscuit. I've got two complaints in! Repeatedly ignoring my communication needs as an autistic patient, and dist... ”
Very responsive
“ Getting an appointment can be tricky as there can be a queue on the phone, however when you get through I get an appointment. They are good with my medications, I find it brilliant. If you forget they... ”
Reassurance
“ I have just completed my carer plan. I can’t say enough about how the staff have helped me in the early days of learning to be a carer. Also means a lot of the, reassurance by Karen that they are alwa... ”
