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Latest Feedback
Transport to Nnuh a back
“ Service was appalling, used 4 times each time hours late arriving to take me and on 3 occasions missed appointments. Then have to wait hours to get home on one occasion gone 10pm before collected whe... ”
Extremely Poor Practice Manager
“ The Practice Manager, is consistently unreachable by telephone and maintains a written only communication policy that creates significant barriers for patients. Key concerns include complete lack of t... ”
They are extremely helpful and personable
“ I'm a bit of a frequent flyer here. I'm here regularly and they're usually good. When you get in front of a clinician here, they are extremely helpful and personable. ”
I've got no issues with the care that I receive
“ I give it eight out of ten! The arrangement you have with the telephone system here; I'm not always clear on which surgery I'm actually speaking to. I think if Stalham reception is busy, the phone cal... ”
My husband and I don't really like to use the phone system
“ I don't even attempt to get appointments unless I absolutely need to. My husband and I don't really like to use the phone system. We survive, but it's nothing like it used to be. Once you actually get... ”
The staff are all very good
“ I have been with the practice for 60 years. Obviously things have changed because there are more people here these days. There is no doctor/patient contact anymore. It can be a three or four week wait... ”
