Latest Feedback
They have never let me down
“ They are brilliant with me, they have never let me down. I saw the doctor 2 weeks ago and he listened to me. At the end without me saying anything he also asked is there anything else going on. He ha... ”
Once you have an appointment it's fine
“ I had to come down to the surgery today to make an appointment because they cancelled an appointment for my husband but he still needs to be seen. I was unable to do this over the phone as I was unabl... ”
Absolutely fantastic
“ They are very willing to help and are absolutely fantastic. If they could do away with the phone system they would be even better. The phone system is a problem but when I have been ill they have bee... ”
Can't get an appointment
“ It's disgusting, I can't get an appointment. I came today because I thought I had an appointment at 12pm and when I got here they told me it was at 10am so now they won't wee me today. I have to call... ”
Gateway House staff are absolutely useless!
“ I recently was referred by my GP as I have mental health issues, honestly the lady doing the assessment wasn’t interested and was more concerned about getting home, the whole experience was very poor... ”
AMAZING, OUTSTANDING, I DON'T KNOW WHAT I WOULD HAVE DONE WITHOUT THEM
“ Once again I felt I just had to give a public thank you to Karen at Carers Matter Norfolk. What she has done for my peace of mind and ability to sort out all of my legal, benefit and practical proble... ”
